🧸 Frequently Asked Questions – FAQ About

Do you ship internationally?

Yes! We do worldwide shipping, when order over $50 is free shipping. And all mystery scoops are free shipping to worldwide!

When will I receive my order?

Shipping time to worldwide is about 1-2 weeks, some addresses are far from us, so will take more few days! And because we have many orders, please allow us to ship them out in 3 days.

What payment methods do you accept?

We support multiple secure and convenient payment options:
• Apple Pay, Google Pay, Shop Pay
• Credit Card, MasterCard, Visa
• PayPal

Can I return or exchange the item?

Due to the special mystery boxes, returns or exchanges are not accepted once sold.
If the item is damaged during transit or defective, you may contact us for a return or refund.

How to track my order?

Please remember to subscribe to get more inforamtion when you order, you will receive tracking information by email when we ship your order out. If you didn't receive any updates, please contact us: lammi@cutienini.com